Zero tolerance for network abuse

Acceptable Use Policy

The rules that keep the Bart Proxies network clean, fast, and reliable for every legitimate customer. Read them before you buy — by using our services you agree to be bound by them.

The short version

What matters to us is what you don’t do on our network — anything illegal or network-harmful. That means no DDoS attacks, no spam, no fraud, no malware, no hacking systems you don’t own, and no content prohibited by law. Break those rules and we revoke your access to the IPs and — where required — cooperate with law enforcement. No refunds.

01

Scope & Acceptance

This Acceptable Use Policy (the “AUP”) governs use of the Bart Proxies network, IP address resources, dashboards, APIs, servers, and every product and service we offer (together, the “Services”). It applies to every customer, reseller, sub-user, and any third party accessing the Services through your credentials.

By creating a Bart Proxies account, purchasing a plan, or otherwise using the Services, you agree to this AUP in full. This AUP is incorporated by reference into our Terms of Service and any violation of it is a violation of that agreement.

We may update this AUP at any time to reflect legal, regulatory, or operational changes. The version live on this page at the time you use the Services is the version that binds you.

02

Prohibited Activities

We operate a strict zero-tolerance policy toward the following activities. Engaging in any of them — attempting them, or knowingly permitting a third party to engage in them through your account — is grounds for immediate suspension without refund and, where applicable, referral to law enforcement.

DDoS & Network Attacks

Distributed denial-of-service attacks, traffic floods, protocol abuse, or any activity that disrupts networks, services, or hosts.

Spam & Unsolicited Messaging

Unsolicited email, SMS, DMs, or automated mass-posting. Includes ad fraud, click fraud, and artificial traffic generation.

Fraud & Deception

Phishing, spoofing, identity theft, financial scams, chargeback fraud, or any scheme designed to deceive a person, platform, or payment processor.

Unauthorized System Access

Attempting to breach systems you don't own or have permission for — port scanning, vulnerability probing, credential stuffing, or privilege escalation.

Data Collection in Violation of Law

Collecting data in a way that violates applicable laws or a binding contract you've signed. Normal web scraping is fine — data theft and CFAA-style violations are not.

Sensitive Personal Data

Collection, transmission, or storage of health records, government IDs, financial account numbers, biometrics, or similar legally protected data through our network.

Malware & Destructive Code

Distributing viruses, worms, trojans, ransomware, botnet payloads, or any code designed to damage or gain unauthorized control of systems.

IP-Rights Infringement

Distributing pirated material or activity that infringes the copyright, trademark, patent, or trade-secret rights of another party.

Unauthorized Resale

Reselling, sublicensing, or redistributing Bart Proxies IPs, endpoints, or credentials without a signed reseller agreement.

Content Prohibited by Law

CSAM, terrorism-related content, or any material whose transmission, storage, or access is prohibited in the applicable jurisdiction.

The list above is illustrative, not exhaustive. Any activity that is unlawful in the customer’s jurisdiction, the target’s jurisdiction, or the jurisdiction where our infrastructure is hosted is also prohibited even if we have not spelled it out here.

03

Customer Responsibility

Each customer is solely responsible for determining which laws and regulations apply to their use of the Services and for ensuring their activity complies with them. This includes — but is not limited to — consumer-protection, data-protection, anti-spam, anti-fraud, export control, sanctions, and computer-misuse laws in the customer’s country, the country of the customer’s target, and the country where the Bart Proxies infrastructure is hosted.

Ignorance of an applicable law is not a defense. If you are unsure whether a specific use case is permitted, ask us in writing before you begin.

You are responsible for the actions of anyone accessing the Services through your account, including employees, contractors, resellers, and sub-users.

04

Enforcement

If we determine that a customer is using the Services in violation of this AUP, our response is straightforward: we revoke that customer’s access to the IPs. We do not inspect, filter, throttle, or otherwise interfere with the traffic itself — access is either on or off.

Revocation may take the form of disabling the affected proxies, ending active sessions, or suspending the account in full, at our sole discretion. Notice is not required.

Where required by a subpoena, court order, warrant, or other valid legal request, we will also preserve and disclose the account records in our possession to law enforcement.

We are not liable for any service interruption or loss that results from revocation taken in good faith under this AUP.

05

Suspension, Termination & Refunds

A confirmed or reasonably suspected violation of this AUP entitles us to terminate the offending account, plan, or sub-user immediately, without notice, and without refund of any prepaid fees. This applies to one-time plans, recurring subscriptions, wallet balances used to fund the offending activity, and any credits owed but not yet paid.

We may also — permanently and at our sole discretion — refuse future signups from the same person, email address, payment instrument, IP range, or device fingerprint.

Amounts owed by you to Bart Proxies at the time of termination remain due and payable in full.

06

Policy Updates

This AUP may be updated at any time to reflect operational, legal, or regulatory requirements. Material changes will be reflected in the “Last updated” date at the top of the page. Continued use of the Services after an update constitutes acceptance of the updated policy.

It is your responsibility to review this page periodically. If you do not agree with a change, your remedy is to stop using the Services.

07

Reporting Abuse

If you believe our Services are being used in violation of this AUP — whether you are a Bart Proxies customer or an outside party affected by an abusing IP — report it to us and we will investigate.

When reporting abuse, please include: the offending IP address, the exact date and time (with timezone), the URL, hostname, or platform affected, and any relevant log excerpts. The more evidence you provide, the faster we can act. We target a first response within 24–48 hours and monitor the queue around the clock.

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